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DIGITALISATION AND AUTOMATION OF BUSINESS PROCESSES.
WITH LOBSTER_PRO.

  • Flexible process automation
  • Visualisation of processes via user interfaces
  • Successful optimisation through customisation
  • Avoidance of media disruptions
  • Easy integration of partners and end-customers
  • Scalable solution for your digital transformation
  • Risk-free implementation of external and internal processes
  • End-to-end monitoring of all involved companies

THE PERFECT MATCH.

Gone are the days of dealing with data and processes as separates. Not just when it comes to Supply chain management (SCM). Because consistent data is the core of digital transformation and process automation. Of implementing smooth processes and enabling precise steering. For all partners across the entire supply chain, despite different tools.
#1 Interfaces and portals
As a gateway to the world of digital, innovation through user-friendly GUIs and visualisation is growing ever more important. For corporate digital transformation too. Because automating and digitalising processes end-to-end, allows for existing IT landscapes to be modernised with innovative interfaces and portals.
#2 Process modelling
Although mapping and digitalising individual tasks may be a first step when automating business processes (BPMN, RPA), a comprehensive approach is key. So is viewing data and processes as a unit to be developed as one, rather than learning to live with disruptions.
#3 Process automation
Countless frontend channels, backend processes and data equals fragmentation and errors.
Digital process automation (DPA) not only closes the gaps in your supply chain, but in all
business processes, adds value and creates a digital ecosystem.

No-code. No problem.

THE FASTEST AND MOST FLEXIBLE WAY TO DIGITALISE YOUR BUSINESS PROCESSES.

  • Simple and direct. Your employees act as citizen developers and configure
    applications themselves. No programming skills necessary.
  • Flexible and individual. Our no-code technology adapts to your processes
    and systems. Not vice versa.
  • Agile and secure. Scale pre-automated processes with ease. Step by step.
Read more

HOW'S IT GOING? OK OR PRETTY WELL?

QUICK CHECK-IN. HOW FAR ALONG
IS YOUR AUTOMATION STRATEGY?

Lobster_pro automates all of your individual business processes. With our building blocks, you can map your process logic 1:1. Configure rather than program. A customisable solution. As standard.

  • You’re able to only focus on operational issues that really need your input for readjustments?
  • You’ve already stopped inputting your data manually?
  • Your partners and suppliers are digitally connected?
  • You’re giving your customers, partners and suppliers direct access to joint data?
  • You’re using one single IT system to process and document all tasks?
  • Your partners are already giving you access to all necessary data for seamless process automation?
Read more

BE A PRO. TIME FOR LOBSTER_PRO.

  • #1 FLEXIBILITY AND CONFIGURABILITY
    Map your business logic. Flexibility with a modular approach, process visualisation and configuration over programming.
  • #2 USABILITY
    User-friendly interface through optimisation of common usability standards (HTML5 technology), intuitive even without installing additional software components.
  • #3 INTEGRATED DATA MANAGEMENT
    Data exchange embedded middleware solution Lobster_data, the successful integration platform for digitalising your business processes.
  • #4 GLOBAL DEPLOYMENT
    International presence through visualisation tools, unit converter, time zone support, through multilingual features with company-specific language variations.
  • #5 CUSTOMISABLE DESIGN
    Match your corporate branding. Or make it client specific.
    Takes user preferences into account (e.g. overviews, favourites, homepage).
  • #6 MANAGEMENT BY EXCEPTION
    Continuous monitoring of target vs. actual values. You’re only notified if things deviate. So you can focus on your core business.
  • #7 COSTS & BENEFITS
    The versatility of a customised solution combined with the installation time of a standardised product. Perpetual licence or subscription? We adapt to your digitalisation strategy.
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FUNCTIONAL FEATURES

FUNCTIONAL FEATURES

Product basics

  • Browser support: Chrome, Firefox, Safari, Edge
  • No browser plug-ins necessary
  • Multilingualism (UTF-8) with easy-to-use language management
  • Time zone support
  • Service-oriented architecture (SOA); all manual inputs/outputs can also be operated via XML interface
  • Version control feature (track changes)
  • Modular system
  • Display the source XML with option to export and import to all objects in Lobster_pro
  • Sophisticated master data management
  • -> User administration
    -> Role management
    -> Company and corporate-release management
    -> Address book
    -> Product catalogues
    -> Calendar
  • File manager
  • Integrated document designer (Jasper Reports)
  • System information via admin dashboard
  • Context-sensitive help
  • Support for a multi-level approach (development, test and production system) with direct transferring of configurations

Consignment and manifest management

  • Manage shipments and derived business objects (shipment request, pick-up request etc.)
  • Includes workflow functions such as notifying, rejecting, accepting shipments etc.
  • Features a consignment overview showing workflow status and history feature
  • Create manifests and derived business objects (requires manifest management)
  • Calculate total weight, volume etc.
  • Supports tracking links to external systems (shown in iFrame) at shipment level
  • Link to manifest level
  • Create lists for printing and downloading (PDF, RTF, CSV, XLS)
  • Save generated documents (requires document management module)

Manifest management

  • Create, search, edit, delete and copy manifests and derived business objects (loading list, dispatch note, bordereau etc.)
  • Includes workflow features (e.g. manifest notifications)
  • Features a manifest overview showing workflow status and history feature
  • Calculate total weight, volume etc.
  • Supports tracking links to external systems (shown in iFrame) at manifest level
  • Link to shipment level

Interested in a price list for Lobster_pro’s modules and add-ons?

ORDER MANAGEMENT

  • Manage orders as well as derived business objects (delivery schedule, order confirmation, goods receipt etc.)
  • Includes workflow functions such as notifying, rejecting, accepting shipments etc.
  • Features an order overview showing workflow status and history feature
  • Configure links to external systems
  • Supports linking connected business objects
  • Create lists for printing and downloading (PDF, RTF, CSV, XLS)
  • Save generated documents (requires document management module)

GENERAL BUSINESS OBJECT.

The ‘General business object’ module is used to flexibly define business objects, which can then be used in the same way as pre-configured shipments and orders.

  • Designate and define the data fields of business objects
  • Create entry masks and overviews for the defined object types
  • Features an object overview showing workflow status and history feature

Interested in a price list for Lobster_pro’s modules and add-ons?

Portal

  • Design forms using the form editor (WYSIWYG)
  • Read/write data with a Lobster_data profile
  • The nesting of forms (= portals) is possible, enabling the creation of a custom web application
  • Use Lobster_pro’s access and authorisation management system
  • Forms can be displayed variably, depending on the context (e.g. the data displayed)
  • Master data can be defined in Lobster_pro (for shortlists, …)
  • Business logic can be mapped (Lobster_pro event handling)
  • Option to add more features with modules (e.g. dashboards, document mgt.)

In-house definitions of data types

  • Define in-house data structures within the Lobster_pro database
  • Completely integrated within the Lobster_pro framework, including workflow status and history feature
  • Custom entities, e.g. for storing mass data such as GPS tracks or IOT data
  • Custom attributes, complex attributes that can be used in other business objects

Track & trace

  • Manage tracking information
  • Supports tracking status history
  • Includes traffic light feature (free choice of display icons, colour icons included)
  • Save image files, e.g. signatures from mobile devices
  • Create tracking status classifications with individual transition workflows, e.g. only display some status values to certain users or subdivide into tracking phases
  • Save documents, e.g. delivery receipts, damage reports (requires document management module)
  • Supports tracking links to external systems at all levels

Interested in a price list for Lobster_pro’s modules and add-ons?

Document management

The document management module allows you to save and assign documents and files (PDF, XLS, RTF, PNG, etc.) to business objects, creating a link between the document and the business object.

  • Access documents according to corporate release management
  • Assign documents to and base them on business objects
  • Assign documents to business objects automatically via their reference number
  • Automatic barcode recognition (scan documents)
  • Upload documents during manual status entry (requires track & trace module)
  • Document overview with search tool
  • Download files as ZIP archive

Interested in a price list for Lobster_pro’s modules and add-ons?

Routing.

  • Manage routing master data (country, postcode, city, route etc.) for business object processing logic

Interested in a price list for Lobster_pro’s modules and add-ons?

HAZARDOUS GOODS.

The hazardous goods module adds the hazardous goods fields to the business objects, enabling a number of check and calculation features

  • Manage hazardous goods data
  • Contains data structures for different catalogues (ADR, ADN, ICAO, IMDG, RID)
  • ADR: check for mixed loading prohibitions
  • ADR: points and LQ calculation, if necessary independent calculation by the user
  • Hazardous goods information supplements the product data sets in the product catalogues

Interested in a price list for Lobster_pro’s modules and add-ons?

SCEM module

  • Continuous saving of occurred events as business objects
  • Overview of occurred events
  • Close completed events, marked as complete
  • Link to related business objects

Interested in a price list for Lobster_pro’s modules and add-ons?

Dashboard

Dashboard layout inspired by a management cockpit.

  • Create dashboards from external data sources (e.g. data warehouse) and from Lobster_pro business objects
  • Structure OLAP data cube on the client
  • Filter the required fields from the data source
  • Visualise as a data grid or in the form of various charts (including columns, lines, donut, world map)
  • Release the dashboards to users based on assignment criteria

Interested in a price list for Lobster_pro’s modules and add-ons?

Corporate identity designer

  • Adapt the application design based on the name of the host in the URL call
  • Favicon, start-up style, page title and logo can be defined

Interested in a price list for Lobster_pro’s modules and add-ons?

TIME SLOT MANAGEMENT.

Administration and booking of time slots, calendar function, Gantt charts, drag & drop scheduling. Master data for recording loading areas, loading groups and loading points as well as time slot and status definitions.

TECHNICAL FEATURES

TECHNICAL FEATURES

Client-server architecture

  • HTML5 client without installation on the user’s computer
  • Server component with Lobster_pro database (DBMS flexible)

LDAP module

  • Integration of a central directory service (e.g. Microsoft Active Directory)
  • LDAP protocol usage
  • Combinable with a configurable single sign-on mechanism.

DMZ module

  • Server component installed in the DMZ
  • The actual database server can therefore be installed in the internal network without externally restricting the accessibility of the web application
  • Passive reverse proxy, i.e. the required port between internal network and DMZ need only be opened ‘from the inside out’

Load Balancing module

  • Extension of the DMZ server
  • Addition of various productive nodes possible
  • Nodes are assigned to sessions in a round-robin pattern to distribute the load by user requests
  • Nodes are licensed separately, making the whole system easily scalable
  • All nodes receive the same functional scope as the master system

PUT INTO PRACTICE

PUT INTO PRACTICE

PUT INTO PRACTICE

1. MAP BUSINESS PROCESSES
We define the process target mechanism and milestones together with your key users. We also identify the business objects and determine their life cycle.

2. INTEGRATE PARTICIPANTS
Digitalised processes thrive on integration. So we use the ingenious Lobster tool, Lobster_data, to integrate partner systems as well as your in-house systems. No matter the data format and communication channel.

3. MANAGE DAY-TO-DAY PROCESSES
The ultimate goal: take control of cross-departmentally connected processes, both in-house and beyond. Lobster_pro notifies those responsible of any deviations from pre-set values. This provides the foundation for you to manage your processes. It’s as automated as possible. As manual as necessary. Enhance your operational systems with customised data portals and external access for customers and partners.

4. INTEGRATE DOCUMENTS
Create and print process-relevant labels and other common formats. Seamlessly. Through the full integration of JasperReports.

5. GET A SENSE OF PERSPECTIVE AND TRANSPARENCY
You get to design status-dependent summaries for each business object, role-specific dashboards and custom-made reportings. And you’ll have all the time in the world to do it. Because the operational side of things has been taken care of.

SERVICE AND DELIVERY MODELS

SERVICE AND DELIVERY MODELS

WHY NOT DO IT YOURSELF.

You always get your own Lobster_pro installation, letting you choose for yourself.

Solution packages

SOLUTION PACKAGES

Solution packages

START SMALL. THINK BIG.
THE SUPPLIER MANAGEMENT PACKAGE SOLUTION. FROM LOBSTER PRO.

The Supplier Management package solution automates communications between buyers and suppliers. Starting with the order, then the confirmation, followed by the automated shipping notification. But your supplier doesn’t only give you the heads up. They also notify preselected logistics partners. Automatically.

Here’s a short summary of the workflow from the buyer’s point of view:

  • Create purchase orders, approve them automatically or manually and verify specific delivery quantity and delivery date
  • Auto-check order items and order confirmations against general or individual tolerances
  • Auto-accept order confirmation if correct, reject it in case of deviation or, if necessary, have it revised by the supplier
  • Receive notice of a (partial) delivery, highlighting all confirmed order items
  • Auto-generate a draft consignment following receipt of notification
  • Add further details to the draft consignment
  • Receive order from a predefined logistics partner
  • Auto-integrate print documents such as delivery notes
  • /li>

If you want to learn more about the Supplier Management package solution from Lobster PRO (USPs, prices, scalability), simply fill in the form and download the ‘Supplier Management package solution’ brochure.

Download Broschüre

Downloads

DOWNLOADS

Lobster_pro Brochure.

LOBSTER_PRO USE CASES.
FROM PRACTICAL EXPERIENCE TO PRACTICAL APPLICATION.

CUSTOMER SOLUTIONS.

#1 MAINTENANCE CONTRACTS
Service providers in the chemical industry base their business models and processes primarily on maintenance work. On tasks such as receipt of PO, disassembly, analysis, damage documentation, spare parts procurement, assembly, testing and certification. A maintenance contract goes through various stages before it is invoiced – and each step is handled by a different contact person. Lobster_pro manages, digitalises and automates each of these individual puzzle pieces right down to entering operational data into your SAP system.
#2 SUPPLY CHAIN MANAGEMENT
Classic Lobster_pro: integrate all supply chain partners end to end, receive status updates, check whether deadlines are being met, generate print documents such as labels for suppliers, prepare goods receipts and add them to the ERP system. Supply chain management as you know it – but now as a digital process.
#3 CUSTOMER PORTAL
Finally be able to offer the advantages that customers expect from digitalisation: just the one portal for placing orders, tracking the supply chain, viewing contracts, downloading invoices or getting in touch with contact persons. Transparent, digital customer processes as a success factor.
#4 BUILDING CONSUMER TRUST – SHEEP2SHIRT
At the very end of the supply chain, customers buying wool products want to know about the wool in their item. They want to know where it came from and how it got there – ideally as precisely as possible. Are the sheep being treated well? Do the seamstresses receive a fair wage? Was the wool produced according to environmental standards? Lobster_pro collects and optimises all this manufacturing and supply chain data, before passing it on to the customer in a QR code attached to the garment.

DO IT YOURSELF. OR WITH LOBSTER_pro.

You will always be given your own Lobster_pro installation for digitalising and automating business processes. Your own custom-designed platform. Would you prefer SaaS? Or do you prefer on-premise, so you can manage things yourself? Lobster supports both. What matters is that you achieve your goals.


„When winter comes knocking here at ALCAR Wheels and it’s all systems go for our customers, we’re never left stranded on thin ice. We know that our data highways can handle the seasonal need for speed, because - thanks to the software wizards at Lobster – we have been in total control of our process mapping and data integration, since 2019. Perfected internal workflows, transparent and clear ordering processes and up-to-the-minute data around the clock. This is what it takes and Lobster_pro delivers just that. But it can do so much more - working with Lobster_pro is not only intuitive, it’s fun. This year, we’ve even gone that one step further for our customers and have introduced a dashboard within Lobster_pro, that outlines all our customers’ processes and orders for them in real time - the overview that dreams are made of.”“
Stefan Grabner | Corporate IT
„One of our maritime logistics customers was looking for a new software solution. Its IT infrastructure at the time was riddled with media disruptions and yet all the options they were considering were compromises at best. They didn’t really offer any true improvement. Luckily somebody recommended Lobster_pro and we spontaneously decided to give the process automation software a go. Within a matter of weeks, a small team had already created an initial version of the customer’s solution – without having to involve a single coding specialist. This was, in part, thanks to Lobster’s great Support Team. In the end, we were actually able to deliver the project in around a third of that time we would have needed for a comparable Java-based software. Our customer is now over moon with their solution. Both in terms of its functionality, but also its user-friendliness and modern design. What more could you want?“
MATTHIAS MENZ | PROJECT MANAGER FOR DIGITALISATION
„Since introducing Lobster_pro within Lindt’s global logistics network in 2013, we have seen just how integral a well-functioning and flexible system truly is. The solution allows us to reach a high level of transparency and design an incredible process structure in order to identify and correct supply chain weaknesses. It really adds value. The customer configuration options (mask design and workflow graphics) complement the system perfectly and accelerate project execution. At Lindt, we’re focussed on pushing ahead with more process optimisation in order to stay as cost-efficient, lean and agile as possible. And Lobster_pro looks set to be a game changer for us in Lindt's local markets.“
FRANK GLIENKE | CORPORATE LOGISTICS MANAGER